19 August 2019

A new visa-on-arrival handling process has been introduced this past week at Kilimanjaro Airport which has had an immediate impact on the arrival and visa collection procedure.

You might have heard by now that a new visa-on-arrival handling process has been introduced this past week at Kilimanjaro Airport which has had an immediate impact on the arrival and visa collection procedure. The change was implemented without advanced warning and involves travellers standing in 3 different queues, adding a significant amount of time to their arrivals, with some travellers taking in excess of 2 hours.

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With this change in place, we strongly encourage all clients to obtain their visa online in advance of arrival at https://eservices.immigration.go.tz/visa/. E-visas typically take 2 – 3 weeks to be issued.

Please note, however, not all ports of entry are equipped to accept the online visa. Only the following 5 ports are currently functional:
• Julius Nyerere International Airport (DAR) 
• Kilimanjaro International Airport (JRO)
• Abeid Amani Karume International Airport (ZNZ)
• Namanga (road border between Arusha & Nairobi)
• Tunduma (road border between Tanzania & Zambia)

If travelers are entering via a different port (eg: Namanga, Taveta, Isebania), it is advisable to obtain the visa on arrival. An online visa can still be used and will be accepted, but the process of validating the visa can be time consuming when the port does not have the necessary equipment on hand.

We are here to help if you have any questions.